Kindly contact Multiflora on 011 613 4011/2/3/4

Kindly contact Multiflora on 011 613 4011/2/3/4

Kindly contact Pot Plants Direct on 011 613 4011/2/3/4

Kindly contact Grandiflora Bridal 0n 011 613 5125/6 or 071 364 7187

Once you log into your account, you will be directed to the Account Information page where you will be able to update or edit your email address, password, billing address, or phone number. You will need to re-enter your password to save any changes.

We strive to provide our customers with new products; therefore, we rarely reorder an item once it has sold out. If an item is not found online, then the online store is out of stock. You may contact your nearest boutique to see if the item is still available at the store.

Yes, Visit us In Store today at:

The Multiflora Centre, Cnr Vickers & Fig Place, City Deep, Johannesburg, South Africa

Cnr Vickers & Fig Place, City Deep, Johannesburg, South Africa | 3 Marjorie Street, City Deep, Johannesburg

Monday to Friday 8H00 to 16H30, 

Saturday 8H00 to 14H30

Kindly contact Décor Mechanics, 011 610 5945

Had a change of heart? Unfortunately, we don't offer exchanges at present, but if you would like to return your order within 14 days, we will refund you.

So much choice! That’s why you can change what’s in your cart as many times as you’d like before you click ‘PLACE YOUR ORDER’. Sadly, after this point, you will be unable to make changes to your order. We process our orders super-fast so that they’re on their way to you ASAP, meaning that it’s not possible for us to make changes.

Waiting patiently for your opulent décor parcel? We’ll let you know when your package has left by sending you an email containing your all-important tracking information.

If you haven't received an email to confirm your order, you don't need to panic. Please double check that you entered the correct email address and take a look in your junk folder as it could be hiding in there. In the time being, you can log into your account and find your order details under 'latest orders'.

If you are concerned at all, just contact us and we can look into this for you. Email us at online@grandiflora.co.za or call us on +27 11 610 1166.

Our items can sell out super quickly due to high demand and occasionally an item you have ordered may become out of stock. Thankfully, this doesn’t happen often. If an item in your order does sell out, we will contact you as soon as possible to confirm the cancellation of your order. If your order contains additional items, they will be dispatched ASAP and the out of stock item will be refunded.

Signs throughout our Store will remind guests and employees to practice social distancing while shopping.

To Help combat the spread of Coronavirus, we have put in place precautionary safety measures including:

• Advising our staff on effective hygiene measures
• Making hand sanitiser available for customers and staff in our store
• Devoting more time and resources to cleaning regimes in our store
• Extra trolley wipes are being provided for your use