LOYALTY CARD

Terms and Conditions

The use of the Grandiflora Loyalty Card is subject to the following terms and conditions (“these terms and conditions”), together with any terms and conditions appearing on such Loyalty Card (“the Loyalty Card terms and conditions”). In the event of a conflict between these terms and conditions and the Loyalty Card terms and conditions, these terms and conditions will prevail:

1. DEFINITIONS

For the purposes of these terms and conditions, unless inconsistent with the context, the following words and expressions shall bear the meanings assigned thereto and cognate words and expressions shall bear corresponding meanings:

1.1. “Issuer” means the person in possession of a Physical “Loyalty Card” 

1.2. “Website” means https://www.grandiflora.co.za/LoyaltyCards

2. The purchase and/or use of a Gift Card is deemed to constitute a binding agreement between Grandiflora and the Issuer(Individual issued with the loyalty card) in accordance with these terms and conditions

3. ISSUE OF Loyalty Cards

3.1. The full terms and conditions governing the issue of Loyalty Cards are available on the Loyalty Cards Website (www.grandiflora.co.za/loyaltycards). In the event of a conflict between these terms and conditions and any Issue terms and conditions, Issue terms and conditions will prevail.

3.2. A Loyalty Card may be Issued as follows:

3.2.1. A Physical Loyalty Card may be Issued from the Grandiflora store once all customer information has been received by the Store, a Physical Loyalty Card will be issued to the Issuer by the Store.

3.3 Loyalty points will be allocated, for every R1 spent at the physical Grandiflora store 2 points will be accumulated.

3.4 The value of a single loyalty point will be equal to R0,02 two South African cents.

3.5 Loyalty points can be redeemed as part or in whole for purchases at the physical Grandiflora store. This will be subject to the availability of the corresponding rand value accumulated in loyalty points. 

3.6. Accrued Loyalty Rewards will not accrue any interest.

3.7. The balance remaining on the Loyalty Card from time to time can be checked at the Grandiflora store.

3.8. Issuers of Physical Loyalty Cards will not be able to check their balances online. They will be able to check their balances through the store.

3.9. Accumulated reward amounts loaded onto a Loyalty Card may not be refunded or exchanged for cash.

4.0 In order to utilise the Loyalty Card as payment for merchandise

4.0.1. in relation to a Physical Loyalty Card, the Issuer will be required to:

4.0.1.1. hand same to the cashier at the store when settling the purchase price of such purchase; and

4.1. When the Issuer tenders the Loyalty Card as payment for, or towards, the purchase price of merchandise, an amount equal to, or towards, the purchase price of the merchandise (or portion thereof) will be deducted from the Loyalty Card. No cash refunds will be given in the event of any amounts remaining on the Loyalty Card after the payment as aforesaid.

4.2. In the event of the Loyalty Card being used to make part payment of any merchandise, the balance of such purchase is to be paid in full in cash or using any major credit cards accepted by the store.

5. Should the Loyalty Card be lost or stolen or misappropriated in any other manner whatsoever whilst in the possession of the Issuer, neither Grandiflora or affiliates will be liable to the Issuer for any form of reimbursement or compensation of any nature whatsoever.

6. Misuse of the Loyalty Card may constitute fraud and the Loyalty Card may not be used for any unlawful purpose.

7. Grandiflora will not be liable for any losses in the event that the Loyalty Card cannot be utilised on any specific occasion for any reason arising out of any failure, malfunction or delay in any electronic device for any reason.

8. These terms and conditions may be amended, varied and/or modified by Grandiflora at any time and such amendment, variation and/or modification shall be effective immediately upon posting of the amended, varied and/or modified terms and conditions on the Website. Accordingly, the continued use by a Issuer of the Gift Card shall be deemed to be the Issuer’s acceptance of any such modified terms and conditions.

9. This document, together with the Loyalty Card terms and conditions, contains the entire agreement between the parties in relation to the subject matter hereof. Save as contemplated in these terms and conditions (including clause 8 above) no alteration, cancellation, variation of, or addition hereto will be of any force or effect.

10. Each sentence, paragraph, term, clause and provision of these terms and conditions and any portion thereof shall be considered severable and if, for any reason, any such sentence, paragraph, term, clause or provision is held to be invalid, contrary to, or in conflict with any applicable present or future law or regulation (including, without limitation, the CPA and any Regulations thereto) or in terms of a final, binding judgment issued by any court, it shall to that extent be deemed not to form part hereof and shall not impair the operation of, or have any effect upon such other sentence, paragraph, term, clause or provision hereof as may otherwise remain valid or intelligible, which shall continue to be given full force and effect and bind the parties hereto. If any provision of these terms and conditions is found by any Court to be unfair as contemplated in Regulation 44 to the CPA, then that provision will apply to the maximum extent permitted under the CPA and will further be governed by the provisions of this clause 12 mutatis mutandis.